We don't work on Windows.  Period.  The most we can do is offer printed handouts that offer some advice.  That's IT.

<ul>
<li><a href="anti-malware__handout.html">a separate anti-malware handout</a>
<li><a href="http://www.vvcclub.com/SIGS/Advanced%20Users/Fix%20Windows%20with%20Knoppix.pdf">fixing Windows with Knoppix</a>
<li>specific programs
    <ul>
    <li><a href="http://wiki.winehq.org/regedit">regedit within WINE</a>
    <li><a href="http://pogostick.net/~pnh/ntpasswd/">ntpasswd</a> &mdash; an offline registry editor
    </ul>
</ul>